End-to-end Importer of Record and Exporter of Record services in Croatia for IT and telecommunications equipment, laboratory and research systems, data centre hardware, semiconductor equipment, medical devices, aerospace components, and industrial high-value hardware; supported by air freight execution and Remote-Hands support for on-ground technical coordination.
Croatia operates as a strategic logistics and technology gateway between Central Europe, Southeast Europe, and the Adriatic region. The country supports a growing ecosystem of IT infrastructure, telecom networks, medical institutions, research laboratories, advanced manufacturing facilities, and industrial engineering projects that rely heavily on imported high-value equipment.
Air-freight cargo flows through Zagreb Airport, Split Airport, and regional cargo gateways connected to the Port of Rijeka, supporting time-sensitive imports such as data centre hardware, telecom systems, laboratory instruments, semiconductor tools, medical devices, aerospace components, and industrial control hardware.
Uproot Technologies acts as a fully accountable Importer of Record and Exporter of Record in Croatia, assuming legal, customs, tax, and documentation responsibility. In parallel, Remote-Hands support enables physical coordination at arrival points, data centres, laboratories, hospitals, and industrial sites, bridging the gap between customs clearance and technical deployment.
Croatia follows the European Union Customs Code, enforced by the Croatian Customs Administration. Importer of Record responsibility requires accurate classification, valuation, origin declarations, CE conformity alignment, VAT processing, and proper submission of supporting documentation.
For foreign companies without a Croatian legal entity, IOR and EOR execution is not optional; it is mandatory for lawful import and export of regulated equipment. Uproot Technologies assumes this responsibility, ensuring that shipments comply with Croatian customs law, EU product regulations, and sector-specific technical standards.
Different equipment categories entering Croatia are subject to additional regulatory layers:
Requires CE marking, EMC documentation, radio equipment compliance where applicable, and correct HS classification.
Requires technical documentation, safety specifications, calibration data where applicable, and alignment with EU laboratory equipment directives.
Requires detailed technical specifications, power and safety documentation, accurate valuation, and controlled handling due to sensitivity.
Require strict CE conformity, technical files, and controlled import documentation aligned with EU medical and aviation frameworks. Uproot manages these requirements as IOR and EOR while coordinating Remote-Hands support for controlled handling after clearance.
Croatia’s telecom operators, enterprise IT environments, and network expansion projects depend on imported servers, routers, switches, wireless equipment, and security hardware. Uproot acts as Importer of Record and Exporter of Record, manages customs clearance, and provides Remote-Hands support for rack placement, physical inspection, cable coordination, and on-site logistics assistance at data centres and network facilities.
Universities, research institutes, and diagnostic labs across Croatia import analytical instruments, testing devices, and scientific equipment. Uproot manages IOR and EOR compliance and deploys Remote-Hands teams for unpacking supervision, placement assistance, and coordination with local facility teams.
Croatia’s growing digital infrastructure relies on imported compute hardware, storage systems, networking devices, and semiconductor testing tools. Uproot delivers IOR and EOR coverage and provides Remote-Hands support for hardware reception, controlled movement, inventory verification, and installation readiness.
Hospitals and healthcare facilities import diagnostic systems, imaging equipment, and treatment devices. Uproot manages medical device import compliance as IOR and supports Remote-Hands coordination for secure handling, staging, and handover to biomedical teams.
Aviation and maintenance operations require imported certified components and technical equipment. Uproot executes EOR and IOR responsibilities and supports on-ground coordination where controlled handling is required.
Industrial automation systems, control units, electrical assemblies, and high-value engineering hardware are imported for Croatian industrial projects. Uproot manages IOR and EOR compliance and provides Remote-Hands assistance for site delivery coordination and equipment movement.
For shipments entering or leaving Croatia, the following documents are typically required:
• Commercial invoice
• Packing list
• Air waybill
• HS classification details
• Customs valuation documents
• Proof of origin where applicable
• Import or export declarations
Uproot prepares, validates, and submits these documents as the acting Importer of Record or Exporter of Record.
• CE conformity certificates
• EMC and safety documentation
• Product technical files
• Medical device compliance documents where applicable
• VAT registration and payment processing
• EORI registration
Uproot Technologies operates as a specialized Importer of Record and Exporter of Record service provider for Croatia, supporting high-value, regulated, and mission-critical equipment across technology, research, healthcare, aviation, and industrial sectors.
Our teams manage customs compliance, CE documentation, VAT and duty processing, air-freight coordination, and Remote-Hands support that enables physical execution beyond paperwork. From airport arrival to final site delivery, Uproot provides accountability, control, and operational reliability.
Our Croatia operations connect seamlessly with the United States, the United Kingdom, Europe, the Middle East, Africa, and the Asia-Pacific region, supporting cross-border trade with consistent standards and local execution.
Providing expert advice on navigating import/export customs laws, tariffs, and incentives, and assisting with strategic planning for customs compliance.
Securing and managing all required import and export licenses and permits, particularly for regulated or dual-use goods, to ensure smooth customs clearance.
Preparing and managing all necessary import/export documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, and customs permits.
Coordinating logistics for imports and exports, including transportation, warehousing, and ensuring timely delivery while meeting all customs compliance requirements.
Calculating, paying, and managing customs duties, VAT, and any applicable excise taxes for both imports and exports on behalf of the importer/exporter.
Ensuring that all imports and exports meet regulatory standards, including safety, technical, and product certification requirements for full customs compliance.
Handling the entire customs clearance process for both imports and exports, ensuring full compliance with customs regulations for smooth entry or exit of goods.
Mitigating risks associated with customs delays, non-compliance, or penalties by ensuring all import/export processes adhere strictly to customs compliance regulations.
Acting as the legal Importer of Record (IOR) or Exporter of Record (EOR) on behalf of the client, ensuring full customs compliance with all relevant laws and regulations.
